NEW OR USED MART & STINGRAY PARTS WASHER:
Whether your MART Power Washer or StingRay Parts Washer parts cleaning
system is new or used, MART Tech Services is
available to help you with setup,
training, parts, retrofits or anything else
required to maximize the benefits of your washer. Our technical assistance is free, so you are
encouraged to contact us for help.
MART Tech Services is continuously developing new retrofits
and upgrades for used MART Parts Washers and StingRay Parts Washers. Many
used MART washers are placed into new parts
cleaning applications that they were not
originally configured to handle. Likewise the
technology that was required of the used MART
washer did not exist at the time of
construction. MART Tech Services can add the
new features and make changes to used MART parts
washers. This work can be done in the field or
at the MART factory. Common conversions include
converting among the standard heat sources of
electric heat, steam heat or gas heat, changes
to the machine operating voltage, adding a modern control panel or the addition of an oil
skimmer or automatic rinse system.
FREE Tech Service Courtesy Call:
Many times when a MART Tech Services Technician is in your area you will be called to ask if you would like a free courtesy call. During a courtesy call the Technician will inspect your parts washer and determine its operational readiness. He will provide you with a free 162 point report of your parts washer’s condition and recommend any maintenance work that may be needed to return it to peak performance. The technician may also suggest steps you can take to improve your cleaning operation and improve the results you are getting with your parts washer. This service is FREE. Call us to request a Courtesy visit for the next time one of our technicians is in your area. We will note the request in your file and call you to schedule an appointment at the earliest possible time.
Reasons you should have a Courtesy Call:
Preventative Maintenance Programs
Regularly scheduled parts washing machine inspections performed by trained MART service technicians can uncover potentially costly downtime before it happens. Our detailed inspections report keep you informed about your cleaning machine and capture your professional maintenance record (potentially adding value to the resale of your equipment). Downtime is expensive, and in most cases, preventable. A preventative maintenance program lets you schedule repairs when it is convenient, and without interruption to production.
Reasons for Courtesy Visit
– no cost and no obligation. All we ask is for
access to the machine. In many cases our
Tech has traveled a long way to make this
||We will show your
operators the 4 basic daily maintenance items that will prevent 82% of
the problems with the washer.
||Our Tech will provide basic use training to your employees at no cost.
|| We provide tips and pointers about how to use the equipment properly and how to achieve better cleaning results. Answer any questions you may have about the equipment or about any problems you are experiencing. Many customers find this information extremely valuable.
||Our Tech will explain methods of positioning parts to maximize cleaning
and explain methods of anchoring and securing parts.
||Share information gathered from hundreds of other visits to operations that do similar work to yours. One small bit of information could solve a problem for you.
||Learn ways to save money and improve results. Our service technicians have seen many other operations and can share the information they have learned so that you can benefit with useful time and money saving operational tips and processes.
||Learn how to titrate your chemical and save on chemical cost and improve your cleaning.
||A machine inspection performed by our trained service technician can uncover potentially costly downtime before it happens. Our detailed inspection report keeps you informed about your equipment . Downtime is expensive, and in most cases, preventable. A preventative maintenance program lets you schedule repairs when it is convenient, and without interruption to production.
||Answer your cleaning
questions or get you in contact with the
people at MART who can help you with any
||Prepare a report on the condition of your machine and any recommended maintenance items that will improve your results to save you money.
||If your wash cycles are
getting longer or your parts are not as
clean as you had in the past, our Tech can make sure everything is working properly to give
you the best cleaning.
||Is there any rust in the cabinet or reservoir? –
Our service Tech can come in and explain to you why and tell you what to do to prevent further damage to
||If your machine is older,
we can check to see if parts for your machine
are still available and suggest alternatives
to prevent downtime in the future.
||Helps us maintain our records on your equipment so we can better serve any future needs you may have. Capturing your professional maintenance record potentially adds value to the resale of your equipment and helps us work with you to solve problems.
MART Tech Services START-UP
The Field Startup Procedure is conducted on-site by a factory trained and authorized MART Service Technician.
The start-up can only occur after
the Parts Washer is installed and services are connected to the system.
NOTE: If the Washer’s heat source is natural gas or propane,
a local gas company will need to check operating parameters of
the gas burner to ensure compliance with local codes.
The gas company will also perform a combustion
flue gas analysis and make stack temperature
readings as well as measure incoming gas pressures.
The gas company will adjust the burner operation
as outlined in the Operating manual and Gas Burner Manuals.
Following is a summary of the
on-site services performed by the MART Tech Services Field Technician
during a start-up:
INSPECTION: Technician inspects the Parts Washer shipping damage
both visible and hidden; he inspects the installation and verifies that all
utilities are properly connected; including
verification of the incoming voltage. He checks
all electrical and other critical connections on
the parts washer; inspects the installation of Steam Exhaust
Venturi and Blower and piping and gas flue. He makes adjustments and settings as required.
He measures and records amp draws and voltages of all circuits
and compares them against factory final
inspection test results and he makes any
adjustments required. Our factory Technician also checks for
proper leveling of the machine and for proper
machine base shims and anchoring; he verifies
the utility input connections of heat, air, water, and electrical grounding; checks
utility output connections including the Steam Exhaust,
gas flue and system drain. He checks for
proper lubrication and verifies the water level control system
is functioning as designed.
STARTUP PROCEDURE: MART Technician fills Washer with water and verifies all control settings
and proper operation of the water fill system. He checks the wash pump and other 3 phase motors
for correct rotation. He starts the heating
system, setting the timers, controls and
measuring and recording system heating
performance. After the water fill is
completed he adds the appropriate amount of
detergent and operationally cycles the machine to confirm that all systems are operational. He records operation of all systems in the Field
TRAINING: Our Technician will then teach all operators and supervisory personnel
as follows: A short DVD training Video is shown followed by a question and answer period.
Our Technician then takes the
students to the washing machine and conducts training on
basic operation and the Four basic daily
maintenance tasks, He demonstrates how to add detergent and provides information on the Material Safety Data Sheet (MSDS).
Our trainer demonstrates the proper techniques
for securing parts for washing; demonstrates the basic use of controls and function of each optional accessory of
the Parts Washer; he demonstrates the functions
and operation by actually washing your parts; and
demonstrates proper unloading of cleaned parts for inspection.
A number of loads and basket loads will be washed and inspected, followed by a
question and answer session.
Service and maintenance people are then trained on
detailed process controls and non-operator maintenance.
The Parts Washer Operating manual is
thoroughly reviewed section-by-section including
operations, theory, maintenance, troubleshooting
and installation. The session concludes
with information on utilizing MART Technical Services
Support systems to maintain the Parts Washer reliability and warranty.
After the start-up is completes the MART
Technician certifies the installation, provides
a written Field Service Report and initiates the