To: Jerry Bruce <jerry@martwash.com>
Date: Tue, 27 Nov 2007 16:32:13 -0500
Subject: New Mart a Success
Jerry,
Installed the new MART washing machine and it is operational and doing a great job cleaning our parts. We had a few glitches during installation but Doyle from MART Tech Services was very helpful with answering our questions and putting us on the right track. Thanks for your help and share this thanks with Doyle when you see him. Also share our thanks for what appears to be a very good job with manufacturing the MART Power Washer.
Larry
Ryder Rebuild Center
Pennsburg, PA
Jesse,
Just a quick note thanking you and MART Tech Services for the OUTSTANDING SERVICE less than 24 hrs ago our MART parts washer went down and with one e-mail and 16 hrs later B&G Machine is up and running again.
Thanks again
David B
Shop Manager
B&G Machine
206-767-XXXX
FROM: Lynda XXXXX
TO: Jesse Adams
DATE: 05 Sep 2006
RE: Re: MART Parts Washer Bulletin RE: Preventing Cabinet Corrosion
I think the parts washer support you are offering through email is great. Keep up the good work. It really does help.
Linda
Brithnee Electric
Jesse,
Just a word of thanks for getting the repair parts to us so quickly. We received the washer parts on Monday 31st July.
Regards Michael
Michael P
Business Manager
Wheel & Brake Services
Aircraft Wheels & Brakes Division
Goodrich Aerospace
RE:
SERVICE CALL FOLLOW UP
Thank You for asking how our parts washer repair service was done here at
Stewart & Stevenson. I do have a few commits; I feel you should
know.
The Service Technician that was here was David A. Byrd Jr.. This is one
knowledgeable person on both our MART part washers. His willingness
and ability to repair both parts washers (Hurricane and Tornado)
in the time frame set, plus within the cost of the quote was
excellent.
David was willing to stop and answer all my questions on
maintenance and how these parts washer should work. I feel the
value we received from David being here to repair our washers plus the questions about cleaning and maintenance he answered was well worth the cost.
This is the first time in 2 years that both part washers are
working and cleaning parts at the same time; this is outstanding.
Thank You
Gary F. W
Product Support Group Leader
We are pleased with the repair service that Patrick L.
has given us. !!!!!!!!!!!!!!!
Thanks-
Brian P
Chromium Corporation
I want to take a moment to express my thanks to the Tech
Support at MART Corporation for all of their help in keeping my
older
model MART 30 parts washer running.
Finding someone who can service this type of parts cleaning equipment in my area of
the
country is next to impossible, so most of the repair, maintenance and
troubleshooting is left up to me and I would be completely lost
without
the great help from your excellent customer support staff.
Thank You,
Terry M
Schlumberger
FROM: "Lozano, Alfred" LOZANOA@xxx.net
RE: MART Tech Service Bulletin: Make certain you are Getting Top Performance
The repair and service information that you provide is very helpful and the parts washer is
working outstanding. I can not say enough about how well the Mart Parts Washer
works. Please continue to have me on your tips and techniques Service Bulletin list for any more
information.
Alfred
A City Metro Transit
Authority
FROM: donna@xxx.net
Re: MART Parts Washer Bulletin: Cost of Not Maintaining your MART
Thanks for including me in your Service Bulletin mailings. I always find the replacement parts, repair and preventative maintenance information very useful and helpful.....keep them coming. I rated it a 5 out of 5.
Sincerely, Donna
Cooper Bearings
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