Please complete the form below to register your MART machine with MTS. Completing this form automatically grants you access to our product support page. You will be forwarded to this page after registering your product. We respect your Privacy and will never
share your personal information.
MART SUPPORT POLICY
MART Tech Services is a Mid-Western
company with a mid-western work ethic and philosophy. We provide only one level of service which is the same for our largest multi-user OEM accounts as it is for an automotive shop that will never have occasion to purchase another
parts washing system. It does not matter whether the
parts cleaning installation is domestic or foreign. We make no distinction between MART
cleaning systems purchased from us or from the original
washer owner. It is our goal, in all cases, to provide the very best
parts washer service possible.
MART maintains the service records of each Power
Parts Washer it has manufactured. The records date back to the first
washing machines built in 1971. Each time a parts washer owner calls for service or
repair parts, this information is recorded in the
machine master file and is available to the parts washer owner so
they can know the history of the cleaning machine. The types of repairs made over time are an excellent indicator of how the
parts washing machine was operated and maintained, and
MART Tech Services will make recommendations that can improve the
cleaning operation and reliability of the Power Parts Washer.
The parts cleaning machine records
are complete to the extent that owners contact MART
for service. Periodically MART Tech Services will
contact parts washer owners as well. This proactive
approach enables MART to maintain these vital
service records and helps ensure maximum benefits to
Power Parts Washer owners.
REQUESTS FOR SERVICE: Owners are encouraged to contact MART Tech Services for repair
parts and operational issues. New employees need training and assistance, and advice on environmental and safety issues as well. The questions often concern Power Washer performance and
cleaning chemicals. Over time the parts cleaning requirements may change and
MART Tech Services is available to advise and make recommendations.